Right, I utterly hate the computer game company Creative Assembly (the makers of the Total War franchise).
Out of all the games they've produced, the original Medieval Total War (MTW) is widely considered to be the most enjoyable and their are still many, many fans who continue to play this game in preference to the later games in the series. However, MTW has a slight flaw in that it refuses to work on any computer system more advanced than Windows XP.
On Creative Assembly's official forum for the game the very top discussion, one which has been going on for years, is one about this problem and ways to try and fix it - none of which work. And yet, despite all this time and the huge number of people still interested in playing the game, Creative Assembly have yet to fix the problem. I recently started trying to play MTW again because I remembered how much fun it was and I have wasted hours trying to fix the problem with my version of the game.
So, in conclusion, Creative Assembly clearly doesn't give a f*** about it's customers or give any regard to providing anything approaching decent user support. In short, as far as I'm concerned, they can go die in a hole.
My next step, in case you're wondering, is to try and acquire an old PC or laptop running XP - at least that way I might once again be able to play what is otherwise £30 of money down the drain.